19 - 20 February, 2019 | Sir Stamford Circular Quay, Sydney, NSW

Allan Duffell


Compliance Manager
Lasseters Hotel Casino


4:30 PM PANEL DISCUSSION: The Ownership, Responsibility and Accountability For Responsible Gambling: Who Should Be Accountable for What?

We have heard that there is a contradiction between practice and the law. This panel discussion will led by 4 industry experts to help you understand and overcome the ambiguous boundary between the two and where responsibility sit between the government and operators.

  • What are codes of practice for Responsible Gambling required in all casinos, pubs and hotels?
  • How can the government pursue better- conceived and well-resourced regulations and enforcements to help?
  • Why measures are at times not enforced or ignored by a small number of operators?
  • How can we sustain the ubiquitous gambling mechanisms within Australia while reducing the harm to gambling?
  • The role of the government, gambling operators, individual and community if we seriously want gambling harm to be reduced?

3:50 PM PANEL DISCUSSION: The Next Generation of Gaming: How to Win Millennials and Influence Generation Z in the Context of Gambling

New gaming technologies have enhanced the player’s capability to better understand and manage their gaming behaviors. This panel discussion will be led by 4 industry leaders to discuss the latest developments in technology and how this will impact your gaming future.

  • What’s New and Best? Discuss emerging technologies to attract our next generation of customers
  • Who are our future players? Are they millenials?
  • What will help make the future of player protection more promising?
  • Exploring the future of self-exclusion for online gamblers
  • What are your opinions on the future of socially gambling? Are we achieving what we need to?


Check out the incredible speaker line-up to see who will be joining Allan.

Download The Latest Agenda