Exclusive Content
Implementing a Responsible Gambling Program to Minimise At Risk Patrons and Drive Customer Experience
Ahead of the Gaming Innovation 2019 Summit we
speak to Joseph Bufalino, Director of Responsible Gambling at Marina Bay Sands
in Singapore. In this article, Joseph chats to us about the challenges Marina
Bay Sands (MBS) faces in regards to ‘at risk’ gamblers, their empowerment of
staff to identify and support patrons through the ‘Responsible Gambling
Ambassadors’ program, and what the future holds for the gaming industry.
Innovative Gambling: Revolutionising the Gaming Industry & Encouraging Responsible Best-Practice
- Exploring the innovative gaming products of tomorrow
- Implementing the latest evidence based research for responsible gambling
- Removing the silos between stakeholders andimproving communication
- Keeping up with the pace of innovations and regulations
5 Ways The Gaming Industry Is Promoting Responsible Gambling Best Practice
Ahead of the Gaming
innovation Summit 2019, we
take a look at five ways gaming industry organisations are using innovation to
lead the way in promoting responsible gambling, ensuring customers are still
able to enjoy their services, in a safe and sensible manner.